HELP & ANSWERS
FAQ
Everything you need to know about the instruments, lutherie materials, shipping, and payments—all in one place.
Yes. On the Build Your Own Instrument page, you select the wood, ornamentation, and specific details, then send us your choices. We will then get in touch with you regarding the final price and the time required for construction. Each instrument is crafted in our workshop, one at a time.
It depends on the type of instrument, the woods, and the ornamentation you choose. We will provide a specific timeframe along with the quote, before you commit to anything.
Certainly. Call us at 6981164405 or email us at evkoulakiotis@gmail.com. We will assist you with the selection of wood, materials, and specifications.
We ship everywhere. You can find detailed information regarding delivery costs and times on the page. Shipments.
Every instrument and accessory is carefully packed to ensure it arrives safely. If any item arrives damaged, please contact us immediately and include photographs.
You will find all available payment methods on the page Payment methods.
The terms are described in detail on the Returns & Cancellations page. For custom-ordered instruments and components, it is advisable to clarify all details before construction begins.
Yes: soundboards, body components (staves, ribs, sides), decorative inlays, purfling, fingerboards, headstocks, necks, and timber. See it all at κατάστημα.
In general, spruce produces a brighter and clearer sound, while cedar offers a warmer and more "rounded" tone. If you are unsure, feel free to ask us; we will provide a recommendation based on your instrument and your playing style.
Ask us! Send us photos and a brief description, and we will let you know what can be done. We also have lids and components available for restoration.
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